Traction Guest Wins Canadian Business Excellence Award
Posted on 2019-09-18 Reading Time is 1 minute
September has provided plenty of proud moments for the Traction Guest family and our customers. Last week, we were named a Rising Star in Forbes’ Cloud 100 list. This week, we were selected to win a Canadian Business Excellence Award (CBEA). The annual list honors the country’s top private businesses that clearly demonstrate a strategic approach to successfully improving business performance and achieving goals.
The companies were evaluated in three key performance areas:
Delighted Customers – Traction Guest is a “2019 G2 Crowd Leader” in customer support and relationships.
Engaged Employees – Our employees are the core behind our 5-star rating on Glassdoor and the ongoing community engagement program, Guest for Good.
Innovation – We are taking visitor management beyond the lobby with features such as Assisted-Check-In, parking management, conditional watchlists and ID scanning.
“Being people focused, whether it is customers or members of our internal team, has long been ingrained in our DNA and is a top consideration in all of our business decisions,” said Keith Metcalfe, CEO of Traction Guest. “To be recognized for innovation and product excellence is an honor. We will continue to push the limits of enterprise visitor management and improve the experience for our customers and their guests.”
The Evolution of Visitor Management
2018 ANNUAL REPORT
Traction Guest surveyed professionals across all industries and countries to uncover trends in the field of visitor management. The data collected shows us that:
of respondents say a self-check-in system has made their job easier.
say their VMS has created a safer environment.
report that adding a VMS improved visitor feedback.